Usability and UX of Learning Management Systems: An Eye- Tracking Approach

Ilia Maslov*, Shahrokh Nikou

*Korresponderande författare för detta arbete

    Forskningsoutput: Kapitel i bok/konferenshandlingKonferensbidragVetenskapligPeer review

    4 Citeringar (Scopus)
    18 Nedladdningar (Pure)

    Sammanfattning

    Learning Management Systems (LMSs) are widely used in higher education. Eye-tracking technology is one technology that could help objectively evaluate the influence of familiarity with an LMS on the usability and user experience (UX) of the LMS. This study utilized such technology to measure user efficiency, user effectiveness, eye-movement patterns, and the quantitative area of interest (AOI) metrics of eye-movement patterns that show how fast the correct area for the task is located. Six students participated in an experiment, whereby they were asked to accomplish ten tasks in the usability testing of a popular open-source LMS called Moodle. The results showed that those who were familiar with the course performed about half of the tasks more efficiently and had better AOI metrics. Additionally, it was found that the participants' eye movement patterns tended to be correlated with their AOI metrics, efficiency and effectiveness of accomplishing the tasks in the usability tests. However, the correlations were not absolute. We found different eye-movement patterns among participants regarding some user interface elements, such as text hyperlinks or images.
    OriginalspråkEngelska
    Titel på värdpublikationProceedings - 2020 IEEE International Conference on Engineering, Technology and Innovation, ICE/ITMC 2020
    FörlagIEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)
    ISBN (elektroniskt)9781728170374
    StatusPublicerad - 15 juni 2020
    MoE-publikationstypA4 Artikel i en konferenspublikation
    Evenemang2020 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC) - Cardiff, United Kingdom, United Kingdom, Cardiff, Storbritannien
    Varaktighet: 15 juni 202019 juni 2020
    https://ieeexplore.ieee.org/abstract/document/9198333/keywords#keywords

    Publikationsserier

    NamnProceedings - 2020 IEEE International Conference on Engineering, Technology and Innovation, ICE/ITMC 2020

    Konferens

    Konferens2020 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)
    Land/TerritoriumStorbritannien
    OrtCardiff
    Period15/06/2019/06/20
    Internetadress

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