Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study

Shahrokh Nikou; Seongcheol Kim

doi:10.18690/978-961-286-485-9

Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study

Shahrokh Nikou^*, Seongcheol Kim

^*Korresponderande författare för detta arbete

Forskningsoutput: Kapitel i bok/konferenshandling › Publicerad konferensartikel › Vetenskaplig › Peer review

40 Nedladdningar (Pure)

Sammanfattning

In response to the global COVID-19 situation, quarantine measures have been implemented at the educational institutions around the world. This paper aims to determine the antecedent factors predicting the university students’ satisfaction with e-learning systems during the COVID-19 situation. We used structural equation modelling (SEM) and evaluated a conceptual model on the basis of a sample of university students from Finland (n = 131) and South Korea (n = 114). The SEM results showed that the COVID-19 related factors, i.e., COVID-19 awareness, perceived challenges during COVID-19 and the educational institutions’ preparedness indirectly influence the satisfaction with e-learning systems. Moreover, we found a statistically significant moderating effect of course design quality, and instructor’s teaching style between the COVID-19 related factors and the satisfaction with e-learning systems. The implications of these results for the management of e‐learning systems are discussed.

Originalspråk	Engelska
Titel på värdpublikation	34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings
Redaktörer	Andreja Pucihar, Mirjana Kljajić Borštnar, Roger Bons, Helen Cripps, Anand Sheombar, Doroteja Vidmar
Utgivningsort	University of Maribor
Förlag	University of Maribor, Faculty of Organizational Sciences
Sidor	97-110
ISBN (elektroniskt)	978-961-286-485-9
DOI	https://doi.org/10.18690/978-961-286-485-9
Status	Publicerad - 23 juni 2021
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	34TH BLED ECONFERENCE - Bled, Slovenien Varaktighet: 27 juni 2021 → 30 juni 2021 Konferensnummer: 34

Konferens

Konferens	34TH BLED ECONFERENCE
Förkortad titel	BLED
Land/Territorium	Slovenien
Ort	Bled
Period	27/06/21 → 30/06/21

Åtkomst av dokument

10.18690/978-961-286-485-9Licens: Publisher rights policy

Bled_2021_KoreaSlutlig publicerad version, 446 KBLicens: Publisher rights policy

https://urn.fi/URN:NBN:fi-fe202201148450

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Nikou, S., & Kim, S. (2021). Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study. I A. Pucihar, M. Kljajić Borštnar, R. Bons, H. Cripps, A. Sheombar, & D. Vidmar (Red.), 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings (s. 97-110). University of Maribor, Faculty of Organizational Sciences. https://doi.org/10.18690/978-961-286-485-9

Nikou, Shahrokh ; Kim, Seongcheol. / Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study. 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. redaktör / Andreja Pucihar ; Mirjana Kljajić Borštnar ; Roger Bons ; Helen Cripps ; Anand Sheombar ; Doroteja Vidmar. University of Maribor : University of Maribor, Faculty of Organizational Sciences, 2021. s. 97-110

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title = "Students{\textquoteright} Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study",

abstract = "In response to the global COVID-19 situation, quarantine measures have been implemented at the educational institutions around the world. This paper aims to determine the antecedent factors predicting the university students{\textquoteright} satisfaction with e-learning systems during the COVID-19 situation. We used structural equation modelling (SEM) and evaluated a conceptual model on the basis of a sample of university students from Finland (n = 131) and South Korea (n = 114). The SEM results showed that the COVID-19 related factors, i.e., COVID-19 awareness, perceived challenges during COVID-19 and the educational institutions{\textquoteright} preparedness indirectly influence the satisfaction with e-learning systems. Moreover, we found a statistically significant moderating effect of course design quality, and instructor{\textquoteright}s teaching style between the COVID-19 related factors and the satisfaction with e-learning systems. The implications of these results for the management of e‐learning systems are discussed.",

keywords = "Literacy, Higher Education, Digitalisation, Information Literacy, e-learning, COVID 19",

author = "Shahrokh Nikou and Seongcheol Kim",

year = "2021",

month = jun,

day = "23",

doi = "10.18690/978-961-286-485-9",

language = "English",

pages = "97--110",

editor = "Andreja Pucihar and {Kljaji{\'c} Bor{\v s}tnar}, Mirjana and Roger Bons and Helen Cripps and Anand Sheombar and Doroteja Vidmar",

booktitle = "34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings",

publisher = "University of Maribor, Faculty of Organizational Sciences",

note = "34TH BLED ECONFERENCE, BLED ; Conference date: 27-06-2021 Through 30-06-2021",

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Nikou, S & Kim, S 2021, Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study. i A Pucihar, M Kljajić Borštnar, R Bons, H Cripps, A Sheombar & D Vidmar (red), 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. University of Maribor, Faculty of Organizational Sciences, University of Maribor, s. 97-110, 34TH BLED ECONFERENCE, Bled, Slovenien, 27/06/21. https://doi.org/10.18690/978-961-286-485-9

Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study. / Nikou, Shahrokh; Kim, Seongcheol.
34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. red. / Andreja Pucihar; Mirjana Kljajić Borštnar; Roger Bons; Helen Cripps; Anand Sheombar; Doroteja Vidmar. University of Maribor: University of Maribor, Faculty of Organizational Sciences, 2021. s. 97-110.

Forskningsoutput: Kapitel i bok/konferenshandling › Publicerad konferensartikel › Vetenskaplig › Peer review

TY - GEN

T1 - Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study

AU - Nikou, Shahrokh

AU - Kim, Seongcheol

N1 - Conference code: 34

PY - 2021/6/23

Y1 - 2021/6/23

N2 - In response to the global COVID-19 situation, quarantine measures have been implemented at the educational institutions around the world. This paper aims to determine the antecedent factors predicting the university students’ satisfaction with e-learning systems during the COVID-19 situation. We used structural equation modelling (SEM) and evaluated a conceptual model on the basis of a sample of university students from Finland (n = 131) and South Korea (n = 114). The SEM results showed that the COVID-19 related factors, i.e., COVID-19 awareness, perceived challenges during COVID-19 and the educational institutions’ preparedness indirectly influence the satisfaction with e-learning systems. Moreover, we found a statistically significant moderating effect of course design quality, and instructor’s teaching style between the COVID-19 related factors and the satisfaction with e-learning systems. The implications of these results for the management of e‐learning systems are discussed.

AB - In response to the global COVID-19 situation, quarantine measures have been implemented at the educational institutions around the world. This paper aims to determine the antecedent factors predicting the university students’ satisfaction with e-learning systems during the COVID-19 situation. We used structural equation modelling (SEM) and evaluated a conceptual model on the basis of a sample of university students from Finland (n = 131) and South Korea (n = 114). The SEM results showed that the COVID-19 related factors, i.e., COVID-19 awareness, perceived challenges during COVID-19 and the educational institutions’ preparedness indirectly influence the satisfaction with e-learning systems. Moreover, we found a statistically significant moderating effect of course design quality, and instructor’s teaching style between the COVID-19 related factors and the satisfaction with e-learning systems. The implications of these results for the management of e‐learning systems are discussed.

KW - Literacy

KW - Higher Education

KW - Digitalisation

KW - Information Literacy

KW - e-learning

KW - COVID 19

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DO - 10.18690/978-961-286-485-9

M3 - Published conference proceeding

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EP - 110

BT - 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings

A2 - Pucihar, Andreja

A2 - Kljajić Borštnar, Mirjana

A2 - Bons, Roger

A2 - Cripps, Helen

A2 - Sheombar, Anand

A2 - Vidmar, Doroteja

PB - University of Maribor, Faculty of Organizational Sciences

CY - University of Maribor

T2 - 34TH BLED ECONFERENCE

Y2 - 27 June 2021 through 30 June 2021

ER -

Nikou S, Kim S. Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study. I Pucihar A, Kljajić Borštnar M, Bons R, Cripps H, Sheombar A, Vidmar D, redaktörer, 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. University of Maribor: University of Maribor, Faculty of Organizational Sciences. 2021. s. 97-110 doi: 10.18690/978-961-286-485-9

Students’ Satisfaction with E-Learning Systems During the COVID-19 Pandemic—An International Comparative Study

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