Stakeholders’ Experiences of and Expectations for Robot Accents in a Dental Care Simulation: A Finland-Swedish Case Study

Susanne Hägglund, Christa Tigerstedt, Dennis Biström, Mattias Wingren, Sören Andersson, Kristoffer Kuvaja Adolfsson, Johan Penttinen, Leonardo Espinosa-Leal

Forskningsoutput: Kapitel i bok/konferenshandlingKonferensbidragVetenskapligPeer review

2 Citeringar (Scopus)

Sammanfattning

This paper presents the findings of an exploratory, qualitative case study where dental professionals' and care clients' experiences of and expectations for robot accent are explored. Our research focuses on humanoid, social, co-located robots advising clients in standard Sweden-Swedish on preventive dental selfcare. As steps in a two-year co-creation project, we performed interviews within the linguistic context of Finland's minority Finland-Swedish population. Our aim was to explore stakeholders' experiences of and expectations for robot accents in a care context. Thematic analysis revealed six main themes: Expressions, benefits, and barriers to robot accent as conveyor of message, robot accents as support, and as disturbance, and lastly legitimacy of robot accents. The paper demonstrates the central role of robot accent in experiences of HRI in a Finland-Swedish setting, manifestations of in- and out-groupness, and the multifaceted expectations for robot accent recognition and speech.

OriginalspråkEngelska
Titel på värdpublikationSocial Robots in Social Institutions - Proceedings of Robophilosophy 2022
Undertitel på värdpublikationProceedings of RoboPhilosophy 2022
RedaktörerRaul Hakli, Pekka Mäkelä, Johanna Seibt
FörlagIOS Press
Sidor125-134
Volym366
Utgåva1
ISBN (elektroniskt)9781643683744
ISBN (tryckt)978-1-64368-375-1, 978-1-64368-374-4
DOI
StatusPublicerad - 9 jan. 2023
MoE-publikationstypA4 Artikel i en konferenspublikation
EvenemangRobophilosophy 2022 - Helsinki, Finland
Varaktighet: 16 aug. 202219 aug. 2022
Konferensnummer: 5
https://cas.au.dk/en/robophilosophy/conferences/rpc2022

Publikationsserier

NamnFrontiers in Artificial Intelligence and Applications
Volym366
ISSN (tryckt)0922-6389

Konferens

KonferensRobophilosophy 2022
Land/TerritoriumFinland
OrtHelsinki
Period16/08/2219/08/22
Internetadress

Nyckelord

  • social robotics
  • preventive care
  • robot accents
  • experiences of social robots

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