ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

Mohammad-Ali Latifi; Harry Bouwman; Shahrokh Nikou

doi:10.18690/978-961-286-485-9

ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

Mohammad-Ali Latifi^*, Harry Bouwman, Shahrokh Nikou

^*Korresponderande författare för detta arbete

Forskningsoutput: Kapitel i bok/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

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Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm’s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm’s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm’s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm’s strategies and the available capabilities while considering contingent factors of firm size and age.

Originalspråk	Engelska
Titel på värdpublikation	34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings
Redaktörer	Andreja Pucihar, Mirjana Kljajić Borštnar, Roger Bons, Helen Cripps, Anand Sheombar, Doroteja Vidmar
Utgivningsort	University of Maribor
Förlag	University of Maribor, Faculty of Organizational Sciences
Sidor	379-392
ISBN (elektroniskt)	978-961-286-485-9
DOI	https://doi.org/10.18690/978-961-286-485-9
Status	Publicerad - 23 juni 2021
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	34TH BLED ECONFERENCE - Bled, Slovenien Varaktighet: 27 juni 2021 → 30 juni 2021 Konferensnummer: 34

Konferens

Konferens	34TH BLED ECONFERENCE
Förkortad titel	BLED
Land/Territorium	Slovenien
Ort	Bled
Period	27/06/21 → 30/06/21

Åtkomst av dokument

10.18690/978-961-286-485-9Licens: Publisher rights policy

Bled_2021_AliSlutlig publicerad version, 1,02 MBLicens: Publisher rights policy

https://urn.fi/URN:NBN:fi-fe202201148448

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Latifi, M-A., Bouwman, H., & Nikou, S. (2021). ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. I A. Pucihar, M. Kljajić Borštnar, R. Bons, H. Cripps, A. Sheombar, & D. Vidmar (Red.), 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings (s. 379-392). University of Maribor, Faculty of Organizational Sciences. https://doi.org/10.18690/978-961-286-485-9

Latifi, Mohammad-Ali ; Bouwman, Harry ; Nikou, Shahrokh. / ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. redaktör / Andreja Pucihar ; Mirjana Kljajić Borštnar ; Roger Bons ; Helen Cripps ; Anand Sheombar ; Doroteja Vidmar. University of Maribor : University of Maribor, Faculty of Organizational Sciences, 2021. s. 379-392

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title = "ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age",

abstract = "Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm{\textquoteright}s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm{\textquoteright}s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm{\textquoteright}s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm{\textquoteright}s strategies and the available capabilities while considering contingent factors of firm size and age.",

keywords = "ICT technology innovations, ICT, SMEs, Business model, Business model innovation",

author = "Mohammad-Ali Latifi and Harry Bouwman and Shahrokh Nikou",

year = "2021",

month = jun,

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doi = "10.18690/978-961-286-485-9",

language = "English",

pages = "379--392",

editor = "Andreja Pucihar and {Kljaji{\'c} Bor{\v s}tnar}, Mirjana and Roger Bons and Helen Cripps and Anand Sheombar and Doroteja Vidmar",

booktitle = "34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings",

publisher = "University of Maribor, Faculty of Organizational Sciences",

note = "34TH BLED ECONFERENCE, BLED ; Conference date: 27-06-2021 Through 30-06-2021",

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Latifi, M-A, Bouwman, H & Nikou, S 2021, ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. i A Pucihar, M Kljajić Borštnar, R Bons, H Cripps, A Sheombar & D Vidmar (red), 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. University of Maribor, Faculty of Organizational Sciences, University of Maribor, s. 379-392, 34TH BLED ECONFERENCE, Bled, Slovenien, 27/06/21. https://doi.org/10.18690/978-961-286-485-9

ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. / Latifi, Mohammad-Ali; Bouwman, Harry; Nikou, Shahrokh.
34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. red. / Andreja Pucihar; Mirjana Kljajić Borštnar; Roger Bons; Helen Cripps; Anand Sheombar; Doroteja Vidmar. University of Maribor: University of Maribor, Faculty of Organizational Sciences, 2021. s. 379-392.

Forskningsoutput: Kapitel i bok/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

TY - GEN

T1 - ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

AU - Latifi, Mohammad-Ali

AU - Bouwman, Harry

AU - Nikou, Shahrokh

N1 - Conference code: 34

PY - 2021/6/23

Y1 - 2021/6/23

N2 - Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm’s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm’s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm’s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm’s strategies and the available capabilities while considering contingent factors of firm size and age.

AB - Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm’s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm’s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm’s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm’s strategies and the available capabilities while considering contingent factors of firm size and age.

KW - ICT technology innovations

KW - ICT

KW - SMEs

KW - Business model

KW - Business model innovation

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DO - 10.18690/978-961-286-485-9

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EP - 392

BT - 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings

A2 - Pucihar, Andreja

A2 - Kljajić Borštnar, Mirjana

A2 - Bons, Roger

A2 - Cripps, Helen

A2 - Sheombar, Anand

A2 - Vidmar, Doroteja

PB - University of Maribor, Faculty of Organizational Sciences

CY - University of Maribor

T2 - 34TH BLED ECONFERENCE

Y2 - 27 June 2021 through 30 June 2021

ER -

Latifi M-A, Bouwman H, Nikou S. ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. I Pucihar A, Kljajić Borštnar M, Bons R, Cripps H, Sheombar A, Vidmar D, redaktörer, 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. University of Maribor: University of Maribor, Faculty of Organizational Sciences. 2021. s. 379-392 doi: 10.18690/978-961-286-485-9

ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

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