Approaching Users and Context of Use in the Design and Development of Mobile Systems

Eyal Eshet; Willem Adriaan Bouwman

doi:10.1007/978-3-319-20898-5_49

Approaching Users and Context of Use in the Design and Development of Mobile Systems

Eyal Eshet, Willem Adriaan Bouwman

Forskningsoutput: Kapitel i bok/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

2 Citeringar (Scopus)

Sammanfattning

Mobile systems are used by a large variety of users in heterogeneous and dynamic everyday life situations. Approaching users in these contexts poses a challenge for practitioners. To examine practitioners’ effort in understanding users and contexts of use, we conducted 15 in-depth interviews with those involved in the design and development of mobile systems for media and finance. We observed that the efforts of design practitioners in subcontracting companies are commonly hindered by strict resource constraints from the client, which result in opportunistic and more obscured data on users. The findings draw attention to the role of the business environment on approaching users and context of use.

Originalspråk	Odefinierat/okänt
Titel på värdpublikation	Design, User Experience, and Usability: Users and Interactions
Redaktörer	Aaron Marcus
Förlag	Springer
Sidor	508–519
ISBN (elektroniskt)	978-3-319-20898-5
ISBN (tryckt)	978-3-319-20897-8
DOI	https://doi.org/10.1007/978-3-319-20898-5_49
Status	Publicerad - 2015
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	International Conference on Human-Computer Interaction - Los Angeles, CA, USA Varaktighet: 2 aug. 2015 → 7 aug. 2015

Konferens

Konferens	International Conference on Human-Computer Interaction
Period	02/08/15 → 07/08/15

Nyckelord

Human-computer interaction
Interaction design
Mobile computing

Åtkomst av dokument

10.1007/978-3-319-20898-5_49

http://link.springer.com/chapter/10.1007%2F978-3-319-20898-5_49

Citera det här

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title = "Approaching Users and Context of Use in the Design and Development of Mobile Systems",

abstract = "Mobile systems are used by a large variety of users in heterogeneous and dynamic everyday life situations. Approaching users in these contexts poses a challenge for practitioners. To examine practitioners{\textquoteright} effort in understanding users and contexts of use, we conducted 15 in-depth interviews with those involved in the design and development of mobile systems for media and finance. We observed that the efforts of design practitioners in subcontracting companies are commonly hindered by strict resource constraints from the client, which result in opportunistic and more obscured data on users. The findings draw attention to the role of the business environment on approaching users and context of use.",

keywords = "Human-computer interaction, Interaction design, Mobile computing, Human-computer interaction, Interaction design, Mobile computing, Human-computer interaction, Interaction design, Mobile computing",

author = "Eyal Eshet and Bouwman, {Willem Adriaan}",

year = "2015",

doi = "10.1007/978-3-319-20898-5_49",

language = "Odefinierat/ok{\"a}nt",

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pages = "508–519",

editor = "Aaron Marcus",

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note = "International Conference on Human-Computer Interaction ; Conference date: 02-08-2015 Through 07-08-2015",

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AU - Eshet, Eyal

AU - Bouwman, Willem Adriaan

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AB - Mobile systems are used by a large variety of users in heterogeneous and dynamic everyday life situations. Approaching users in these contexts poses a challenge for practitioners. To examine practitioners’ effort in understanding users and contexts of use, we conducted 15 in-depth interviews with those involved in the design and development of mobile systems for media and finance. We observed that the efforts of design practitioners in subcontracting companies are commonly hindered by strict resource constraints from the client, which result in opportunistic and more obscured data on users. The findings draw attention to the role of the business environment on approaching users and context of use.

KW - Human-computer interaction

KW - Interaction design

KW - Mobile computing

KW - Human-computer interaction

KW - Interaction design

KW - Mobile computing

KW - Human-computer interaction

KW - Interaction design

KW - Mobile computing

U2 - 10.1007/978-3-319-20898-5_49

DO - 10.1007/978-3-319-20898-5_49

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