A Multimethod Approach for Measuring Mobile UX

Anette Bengs; Susanne Hägglund; Annika Wiklund-Engblom

A Multimethod Approach for Measuring Mobile UX

Anette Bengs, Susanne Hägglund, Annika Wiklund-Engblom

Experience Lab

Forskningsoutput: Kapitel i bok/konferenshandling › Publicerad konferensartikel › Vetenskaplig › Peer review

Sammanfattning

A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users’ subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users’ actions, reactions, attitudes and affect of different mobile media content and technology.

Originalspråk	Odefinierat/okänt
Titel på värdpublikation	Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.
Redaktörer	Reinhard Oppermann, Markus Eisenhauer, Matthias Jarke, Volker Wulf
Förlag	ACM International Conference Proceeding Series, ACM 2009
Sidor	–
ISBN (tryckt)	978-1-60558-281-8
Status	Publicerad - 2009
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	MobileHCI 09 - Mobile HCI 09 Varaktighet: 15 sep. 2009 → 18 sep. 2009

Konferens

Konferens	MobileHCI 09
Period	15/09/09 → 18/09/09

Citera det här

Bengs, A., Hägglund, S., & Wiklund-Engblom, A. (2009). A Multimethod Approach for Measuring Mobile UX. I R. Oppermann, M. Eisenhauer, M. Jarke, & V. Wulf (Red.), Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009. (s. –). ACM International Conference Proceeding Series, ACM 2009.

Bengs, Anette ; Hägglund, Susanne ; Wiklund-Engblom, Annika. / A Multimethod Approach for Measuring Mobile UX. Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. redaktör / Reinhard Oppermann ; Markus Eisenhauer ; Matthias Jarke ; Volker Wulf. ACM International Conference Proceeding Series, ACM 2009, 2009. s. –

@inproceedings{5360f4cfc1c84a1c9a3168fd8066cb7a,

title = "A Multimethod Approach for Measuring Mobile UX",

abstract = "A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users{\textquoteright} subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users{\textquoteright} actions, reactions, attitudes and affect of different mobile media content and technology. ",

author = "Anette Bengs and Susanne H{\"a}gglund and Annika Wiklund-Engblom",

year = "2009",

language = "Odefinierat/ok{\"a}nt",

isbn = "978-1-60558-281-8",

pages = "–",

editor = "Reinhard Oppermann and Markus Eisenhauer and Matthias Jarke and Volker Wulf",

booktitle = "Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.",

publisher = "ACM International Conference Proceeding Series, ACM 2009",

note = "MobileHCI 09 ; Conference date: 15-09-2009 Through 18-09-2009",

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Bengs, A , Hägglund, S & Wiklund-Engblom, A 2009, A Multimethod Approach for Measuring Mobile UX. i R Oppermann, M Eisenhauer, M Jarke & V Wulf (red), Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. ACM International Conference Proceeding Series, ACM 2009, s. –, MobileHCI 09, 15/09/09.

A Multimethod Approach for Measuring Mobile UX. / Bengs, Anette ; Hägglund, Susanne; Wiklund-Engblom, Annika.
Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. red. / Reinhard Oppermann; Markus Eisenhauer; Matthias Jarke; Volker Wulf. ACM International Conference Proceeding Series, ACM 2009, 2009. s. –.

Forskningsoutput: Kapitel i bok/konferenshandling › Publicerad konferensartikel › Vetenskaplig › Peer review

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N2 - A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users’ subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users’ actions, reactions, attitudes and affect of different mobile media content and technology.

AB - A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users’ subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users’ actions, reactions, attitudes and affect of different mobile media content and technology.

M3 - Publicerad konferensartikel

SN - 978-1-60558-281-8

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BT - Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.

A2 - Oppermann, Reinhard

A2 - Eisenhauer, Markus

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Bengs A , Hägglund S, Wiklund-Engblom A. A Multimethod Approach for Measuring Mobile UX. I Oppermann R, Eisenhauer M, Jarke M, Wulf V, redaktörer, Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. ACM International Conference Proceeding Series, ACM 2009. 2009. s. –