User Information Satisfaction among Female Refugees and Immigrants as Assessed by the Level of Information Literacy on Social Media

Tutkimustuotos: Artikkeli kirjassa/raportissa/konferenssijulkaisussaKonferenssiartikkeliTieteellinenvertaisarvioitu

35 Lataukset (Pure)

Abstrakti

Female refugees and immigrants face various challenges in accessing, using, and sharing information during their integration process. In the context of COVID-19, this study aims to identify the user information satisfaction of female refugees and immigrants living in Finland and Sweden. Using a dataset comprising 232 respondents, the research model was examined through structural equation modelling. The results show that information overload in social media streams has an impact on information fatigue and consequently on the information avoidance behaviour of the target group. The results also show that information literacy helps to avoid social media information overload, in addition to its direct effect on user information satisfaction. Being familiar with the perceived COVID-19 challenges also positively impacts user information satisfaction. In view of the fact that European countries are receiving an ever increasing number of refugees and immigrants, the findings of this study provide both theoretical and practical contributions.
AlkuperäiskieliEnglanti
Otsikko34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings
ToimittajatAndreja Pucihar, Mirjana Kljajić Borštnar, Roger Bons, Helen Cripps, Anand Sheombar, Doroteja Vidmar
JulkaisupaikkaUniversity of Maribor
KustantajaUniversity of Maribor, Faculty of Organizational Sciences
Sivut337-350
ISBN (elektroninen)978-961-286-485-9
DOI - pysyväislinkit
TilaJulkaistu - 23 kesäkuuta 2021
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisuussa
Tapahtuma34TH BLED ECONFERENCE - Bled, Slovenia
Kesto: 27 kesäkuuta 202130 kesäkuuta 2021
Konferenssinumero: 34

Konferenssi

Konferenssi34TH BLED ECONFERENCE
LyhennettäBLED
Maa/AlueSlovenia
KaupunkiBled
Ajanjakso27/06/2130/06/21

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