Stakeholders’ Experiences of and Expectations for Robot Accents in a Dental Care Simulation: A Finland-Swedish Case Study

Susanne Hägglund, Christa Tigerstedt, Dennis Biström, Mattias Wingren, Sören Andersson, Kristoffer Kuvaja Adolfsson, Johan Penttinen, Leonardo Espinosa-Leal

Tutkimustuotos: Artikkeli kirjassa/raportissa/konferenssijulkaisussaKonferenssiartikkeliTieteellinenvertaisarvioitu

2 Sitaatiot (Scopus)

Abstrakti

This paper presents the findings of an exploratory, qualitative case study where dental professionals' and care clients' experiences of and expectations for robot accent are explored. Our research focuses on humanoid, social, co-located robots advising clients in standard Sweden-Swedish on preventive dental selfcare. As steps in a two-year co-creation project, we performed interviews within the linguistic context of Finland's minority Finland-Swedish population. Our aim was to explore stakeholders' experiences of and expectations for robot accents in a care context. Thematic analysis revealed six main themes: Expressions, benefits, and barriers to robot accent as conveyor of message, robot accents as support, and as disturbance, and lastly legitimacy of robot accents. The paper demonstrates the central role of robot accent in experiences of HRI in a Finland-Swedish setting, manifestations of in- and out-groupness, and the multifaceted expectations for robot accent recognition and speech.

AlkuperäiskieliEnglanti
OtsikkoSocial Robots in Social Institutions - Proceedings of Robophilosophy 2022
AlaotsikkoProceedings of RoboPhilosophy 2022
ToimittajatRaul Hakli, Pekka Mäkelä, Johanna Seibt
KustantajaIOS Press
Sivut125-134
Vuosikerta366
Painos1
ISBN (elektroninen)9781643683744
ISBN (painettu)978-1-64368-375-1, 978-1-64368-374-4
DOI - pysyväislinkit
TilaJulkaistu - 9 tammik. 2023
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisuussa
TapahtumaRobophilosophy 2022 - Helsinki, Finland
Kesto: 16 elok. 202219 elok. 2022
Konferenssinumero: 5
https://cas.au.dk/en/robophilosophy/conferences/rpc2022

Julkaisusarja

NimiFrontiers in Artificial Intelligence and Applications
Vuosikerta366
ISSN (painettu)0922-6389

Konferenssi

KonferenssiRobophilosophy 2022
Maa/AlueFinland
KaupunkiHelsinki
Ajanjakso16/08/2219/08/22
www-osoite

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