A Multimethod Approach for Measuring Mobile UX

Anette Bengs; Susanne Hägglund; Annika Wiklund-Engblom

A Multimethod Approach for Measuring Mobile UX

Anette Bengs, Susanne Hägglund, Annika Wiklund-Engblom

Experience Lab

Tutkimustuotos: Artikkeli kirjassa/raportissa/konferenssijulkaisussa › Konferenssiartikkeli › Tieteellinen › vertaisarvioitu

Abstrakti

A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users’ subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users’ actions, reactions, attitudes and affect of different mobile media content and technology.

Alkuperäiskieli	Ei tiedossa
Otsikko	Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.
Toimittajat	Reinhard Oppermann, Markus Eisenhauer, Matthias Jarke, Volker Wulf
Kustantaja	ACM International Conference Proceeding Series, ACM 2009
Sivut	–
ISBN (painettu)	978-1-60558-281-8
Tila	Julkaistu - 2009
OKM-julkaisutyyppi	A4 Artikkeli konferenssijulkaisuussa
Tapahtuma	MobileHCI 09 - Mobile HCI 09 Kesto: 15 syysk. 2009 → 18 syysk. 2009

Konferenssi

Konferenssi	MobileHCI 09
Ajanjakso	15/09/09 → 18/09/09

Viittausmuodot

Bengs, A., Hägglund, S., & Wiklund-Engblom, A. (2009). A Multimethod Approach for Measuring Mobile UX. teoksessa R. Oppermann, M. Eisenhauer, M. Jarke, & V. Wulf (Toimittajat), Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009. (Sivut –). ACM International Conference Proceeding Series, ACM 2009.

Bengs, Anette ; Hägglund, Susanne ; Wiklund-Engblom, Annika. / A Multimethod Approach for Measuring Mobile UX. Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. Toimittaja / Reinhard Oppermann ; Markus Eisenhauer ; Matthias Jarke ; Volker Wulf. ACM International Conference Proceeding Series, ACM 2009, 2009. Sivut –

@inproceedings{5360f4cfc1c84a1c9a3168fd8066cb7a,

title = "A Multimethod Approach for Measuring Mobile UX",

abstract = "A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users{\textquoteright} subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users{\textquoteright} actions, reactions, attitudes and affect of different mobile media content and technology. ",

author = "Anette Bengs and Susanne H{\"a}gglund and Annika Wiklund-Engblom",

year = "2009",

language = "Odefinierat/ok{\"a}nt",

isbn = "978-1-60558-281-8",

pages = "–",

editor = "Reinhard Oppermann and Markus Eisenhauer and Matthias Jarke and Volker Wulf",

booktitle = "Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.",

publisher = "ACM International Conference Proceeding Series, ACM 2009",

note = "MobileHCI 09 ; Conference date: 15-09-2009 Through 18-09-2009",

}

Bengs, A , Hägglund, S & Wiklund-Engblom, A 2009, A Multimethod Approach for Measuring Mobile UX. julkaisussa R Oppermann, M Eisenhauer, M Jarke & V Wulf (toim), Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. ACM International Conference Proceeding Series, ACM 2009, Sivut –, MobileHCI 09, 15/09/09.

A Multimethod Approach for Measuring Mobile UX. / Bengs, Anette ; Hägglund, Susanne; Wiklund-Engblom, Annika.
Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. toim. / Reinhard Oppermann; Markus Eisenhauer; Matthias Jarke; Volker Wulf. ACM International Conference Proceeding Series, ACM 2009, 2009. s. –.

Tutkimustuotos: Artikkeli kirjassa/raportissa/konferenssijulkaisussa › Konferenssiartikkeli › Tieteellinen › vertaisarvioitu

TY - GEN

T1 - A Multimethod Approach for Measuring Mobile UX

AU - Bengs, Anette

AU - Hägglund, Susanne

AU - Wiklund-Engblom, Annika

PY - 2009

Y1 - 2009

N2 - A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users’ subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users’ actions, reactions, attitudes and affect of different mobile media content and technology.

AB - A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users’ subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users’ actions, reactions, attitudes and affect of different mobile media content and technology.

M3 - Publicerad konferensartikel

SN - 978-1-60558-281-8

SP - –

BT - Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.

A2 - Oppermann, Reinhard

A2 - Eisenhauer, Markus

A2 - Jarke, Matthias

A2 - Wulf, Volker

PB - ACM International Conference Proceeding Series, ACM 2009

T2 - MobileHCI 09

Y2 - 15 September 2009 through 18 September 2009

ER -

Bengs A , Hägglund S, Wiklund-Engblom A. A Multimethod Approach for Measuring Mobile UX. julkaisussa Oppermann R, Eisenhauer M, Jarke M, Wulf V, toimittajat, Proceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.. ACM International Conference Proceeding Series, ACM 2009. 2009. s. –