What Needs Tell Us about User Experience

Susanne Hägglund; M Hassenzahl; Anette Bengs; Annika Wiklund-Engblom

doi:10.1007/978-3-642-03658-3_71

What Needs Tell Us about User Experience

Susanne Hägglund, M Hassenzahl, Anette Bengs, Annika Wiklund-Engblom

Research output: Chapter in Book/Conference proceeding › Conference contribution › Scientific › peer-review

22 Citations (Scopus)

Abstract

The present study explores the sources and consequences of fulfilling six fundamental human needs, namely Autonomy, Relatedness, Competence, Stimulation, Influence, and Security, through using interactive products and media. Each need refers to a distinct set of issues, such as according product attributes (e.g., "flexibility") and experiential consequences (e.g., "freedom of choice"). Besides the need-specific content, which helps to characterize and differentiate user experiences, the study reveals the close relation between needs and according product attributes as their mirror images.

Original language	Undefined/Unknown
Title of host publication	Human-Computer Interaction – INTERACT 2009
Editors	T Gross, J Gulliksen, P Kotzé, L Oestreicher, P Palanque, RO Prates, M Winckler
Pages	666–669
Number of pages	4
DOIs	https://doi.org/10.1007/978-3-642-03658-3_71
Publication status	Published - 2009
MoE publication type	A4 Article in a conference publication
Event	conference - Duration: 1 Jan 2010 → …

Conference

Conference	conference
Period	01/01/10 → …

Keywords

Fundamental Needs
Technology and Media Interaction
User Experience

Access to Document

10.1007/978-3-642-03658-3_71

Cite this

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title = "What Needs Tell Us about User Experience",

abstract = "The present study explores the sources and consequences of fulfilling six fundamental human needs, namely Autonomy, Relatedness, Competence, Stimulation, Influence, and Security, through using interactive products and media. Each need refers to a distinct set of issues, such as according product attributes (e.g., {"}flexibility{"}) and experiential consequences (e.g., {"}freedom of choice{"}). Besides the need-specific content, which helps to characterize and differentiate user experiences, the study reveals the close relation between needs and according product attributes as their mirror images.",

keywords = "Fundamental Needs, Technology and Media Interaction, User Experience, Fundamental Needs, Technology and Media Interaction, User Experience, Fundamental Needs, Technology and Media Interaction, User Experience",

author = "Susanne H{\"a}gglund and M Hassenzahl and Anette Bengs and Annika Wiklund-Engblom",

year = "2009",

doi = "10.1007/978-3-642-03658-3_71",

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editor = "T Gross and J Gulliksen and P Kotz{\'e} and L Oestreicher and P Palanque and RO Prates and M Winckler",

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note = "conference ; Conference date: 01-01-2010",

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TY - GEN

T1 - What Needs Tell Us about User Experience

AU - Hägglund, Susanne

AU - Hassenzahl, M

AU - Bengs, Anette

AU - Wiklund-Engblom, Annika

PY - 2009

Y1 - 2009

N2 - The present study explores the sources and consequences of fulfilling six fundamental human needs, namely Autonomy, Relatedness, Competence, Stimulation, Influence, and Security, through using interactive products and media. Each need refers to a distinct set of issues, such as according product attributes (e.g., "flexibility") and experiential consequences (e.g., "freedom of choice"). Besides the need-specific content, which helps to characterize and differentiate user experiences, the study reveals the close relation between needs and according product attributes as their mirror images.

AB - The present study explores the sources and consequences of fulfilling six fundamental human needs, namely Autonomy, Relatedness, Competence, Stimulation, Influence, and Security, through using interactive products and media. Each need refers to a distinct set of issues, such as according product attributes (e.g., "flexibility") and experiential consequences (e.g., "freedom of choice"). Besides the need-specific content, which helps to characterize and differentiate user experiences, the study reveals the close relation between needs and according product attributes as their mirror images.

KW - Fundamental Needs

KW - Technology and Media Interaction

KW - User Experience

KW - Fundamental Needs

KW - Technology and Media Interaction

KW - User Experience

KW - Fundamental Needs

KW - Technology and Media Interaction

KW - User Experience

U2 - 10.1007/978-3-642-03658-3_71

DO - 10.1007/978-3-642-03658-3_71

M3 - Konferensbidrag

SP - 666

EP - 669

BT - Human-Computer Interaction – INTERACT 2009

A2 - Gross, T

A2 - Gulliksen, J

A2 - Kotzé, P

A2 - Oestreicher, L

A2 - Palanque, P

A2 - Prates, RO

A2 - Winckler, M

T2 - conference

Y2 - 1 January 2010

ER -