What Needs Tell Us about User Experience

Susanne Hägglund, M Hassenzahl, Anette Bengs, Annika Wiklund-Engblom

    Research output: Chapter in Book/Conference proceedingConference contributionScientificpeer-review

    16 Citations (Scopus)

    Abstract

    The present study explores the sources and consequences of fulfilling six fundamental human needs, namely Autonomy, Relatedness, Competence, Stimulation, Influence, and Security, through using interactive products and media. Each need refers to a distinct set of issues, such as according product attributes (e.g., "flexibility") and experiential consequences (e.g., "freedom of choice"). Besides the need-specific content, which helps to characterize and differentiate user experiences, the study reveals the close relation between needs and according product attributes as their mirror images.
    Original languageUndefined/Unknown
    Title of host publicationHuman-Computer Interaction – INTERACT 2009
    EditorsT Gross, J Gulliksen, P Kotzé, L Oestreicher, P Palanque, RO Prates, M Winckler
    Pages666–669
    Number of pages4
    DOIs
    Publication statusPublished - 2009
    MoE publication typeA4 Article in a conference publication
    Eventconference -
    Duration: 1 Jan 2010 → …

    Conference

    Conferenceconference
    Period01/01/10 → …

    Keywords

    • Fundamental Needs
    • Technology and Media Interaction
    • User Experience

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