TY - GEN
T1 - User Motivations to Participate in Crowdsourcing and Contribute User-generated Content on Location-based Media: A Literature Review
AU - Laato, Samuli
AU - Siqueira, Sara
AU - Baer, Manuel
AU - Papangelis, Konstantinos
AU - Kordyaka, Bastian
AU - Nummenmaa, Timo
AU - Hamari, Juho
PY - 2025/4/26
Y1 - 2025/4/26
N2 - Location-based media applications such as Google Maps, Strava and Pokémon GO together have more than a billion monthly active users, and popular social media such as Snapchat and Instagram now also feature map-based content. All these media products rely on user-generated content as a core element of their service, but there is a lack of synthesis on the users' motivations to contribute this data to the platform providers. In this study, we performed a literature review to uncover users' motivations to participate in location-based crowdsourcing and contribute shared content on these platforms. Among our findings, we show that spatial and temporal aspects, social effects, technical elements, motivational mechanisms, practical value offered to the contributors and individual differences need to be considered in motivating users to contribute shared content. We present recommendations for designers, suggest which terminology to use around this topic and propose an agenda for future research.
AB - Location-based media applications such as Google Maps, Strava and Pokémon GO together have more than a billion monthly active users, and popular social media such as Snapchat and Instagram now also feature map-based content. All these media products rely on user-generated content as a core element of their service, but there is a lack of synthesis on the users' motivations to contribute this data to the platform providers. In this study, we performed a literature review to uncover users' motivations to participate in location-based crowdsourcing and contribute shared content on these platforms. Among our findings, we show that spatial and temporal aspects, social effects, technical elements, motivational mechanisms, practical value offered to the contributors and individual differences need to be considered in motivating users to contribute shared content. We present recommendations for designers, suggest which terminology to use around this topic and propose an agenda for future research.
UR - https://doi.org/10.1145/3706598.3714184
U2 - 10.1145/3706598.3714184
DO - 10.1145/3706598.3714184
M3 - Published conference proceeding
SN - 979-8-4007-1394-1
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 842:1-842:20
BT - CHI 2025 - Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
A2 - Yamashita, Naomi
A2 - Evers, Vanessa
A2 - Yatani, Koji
A2 - Ding, Xianghua (Sharon)
A2 - Lee, Bongshin
A2 - Chetty, Marshini
A2 - Toups-Dugas, Phoebe O
T2 - ACM CHI Conference on Human Factors in Computing Systems
Y2 - 26 April 2025 through 1 May 2025
ER -