Towards a more sustainable and integrated performance management: The relevance of communication and dialogue

This chapter aims to give the reader an insight into what is required to integrate sustainability aspects into organisations' performance management and management control processes. The starting point for this chapter is the criticism that traditional financial management has endured in recent decades and the shortcomings that can be continuously observed in most organisational contexts in relation to traditional financial performance management and management control. The significance and understanding of communicative aspects, performance ideals and management control-influenced dialogues are highlighted as potentially important for a more integrated, sustainable and relevant performance management and management control process.