The Impact of Digitalization on Literacy: Digital Immigrants Vs. Digital Natives: The Impact of Digitalization on Literacy

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Considering the speed at which new digital technologies are evolving, this paper aims to investigate the impact of digital transformation on multiple dimensions of literacy. An empirical research using antecedent factors of adoption is conducted to investigate the relationships between factors influencing digital immigrants’ and digital natives’ intentions to use digital technology. Using survey data on 177 digital immigrants and 183 digital natives, structural equation modelling (SEM) and a novel configurational thinking method—fuzzy-set qualitative comparative analysis (fsQCA)—are applied. The results, while showing some similarities, reveal that digital immigrants and digital natives utilize digital technologies differently and their intentions to use are influenced by different factors. For instance, for digital natives, information literacy has no significant effect on intention to use, while this path is significant for digital immigrants. Moreover, fsQCA results, while supporting the SEM findings, show that there are multiple configurations of conditions leading to the outcome of interest—intention to use digital technology.

Original languageUndefined/Unknown
Title of host publicationECIS 2019 PROCEEDINGS
EditorsPaul Johannesson, Pär Ågerfalk, Remko Helms
PublisherAssociation for Information Systems
ISBN (Print)978-1-7336325-0-8
Publication statusPublished - 2019
MoE publication typeA4 Article in a conference publication
EventEuropean Conference on Information Systems (ECIS2019), Stockholm-Uppsala, Sweden. - Twenty-Seventh European Conference on Information Systems (ECIS2019), Stockholm-Uppsala, Sweden.
Duration: 10 Jun 201914 Jun 2019


ConferenceEuropean Conference on Information Systems (ECIS2019), Stockholm-Uppsala, Sweden.


  • Digitalization
  • Information literacy
  • digital literacy

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