Abstract
Cities and municipalities often rely on contractors for upkeeping infrastructure and public spaces. In this paper, we investigate a novel crowdsourcing approach as an alternative. As a case study, we look at invasive plant detection and removal from public spaces with an app called Crowdsorsa, a gamified location-based crowdsourcing platform. Through a field study in northern Europe, we demonstrate that Crowdsorsa reaches multiple critically important goals: (1) it is a cost-effective solution for cities to handle certain maintenance tasks; (2) it provides citizens an opportunity to gain work experience; (3) it provides workers a low-threshold way to earn additional income; (4) it engages citizens to care for public spaces; and (5) it teaches workers about the environment they live in; among others. With these promising findings, we encourage more research into the use of crowdsourcing for increasingly many tasks in cities and municipalities.
| Original language | English |
|---|---|
| Title of host publication | Pervasive Digital Services for People’s Well-Being, Inclusion and Sustainable Development - 24th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2025, Proceedings |
| Editors | Achilleas Achilleos, Stefano Forti, George Angelos Papadopoulos, Ilias Pappas |
| Publisher | Springer |
| Pages | 332-346 |
| ISBN (Print) | 9783032061638 |
| DOIs | |
| Publication status | Published - 28 Sept 2025 |
| MoE publication type | A4 Article in a conference publication |
| Event | 24th IFIP WG 6.11 : Conference on e-Business, e-Services and e-Society - Limassol, Cyprus Duration: 9 Sept 2025 → 11 Sept 2025 Conference number: 24th |
Publication series
| Name | Lecture Notes in Computer Science |
|---|---|
| Volume | 16079 LNCS |
| ISSN (Print) | 0302-9743 |
| ISSN (Electronic) | 1611-3349 |
Conference
| Conference | 24th IFIP WG 6.11 |
|---|---|
| Abbreviated title | IFIP WG |
| Country/Territory | Cyprus |
| City | Limassol |
| Period | 09/09/25 → 11/09/25 |