Pocket Democracy – Developing a User-Friendly App for Following Local Politics

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    Abstract

    Democratic innovations have been suggested as one way of increasing public participation in political processes. Civic technology may provide resources for improving transparency, publicity, and accountability in political processes. This paper is about the development of a smartphone application that provides users with information on municipal politics and representatives. We develop the application using a user-centered design approach. Thus, we establish its functions by hearing the end-users and considering their goals in the design process. We conducted three focus groups to find out what features end-users would like to see in an app. Six features were present in all three focus group discussions: receiving information, expressing opinions, creating/answering polls, receiving notifications, following issues and receiving emergency messages.  

    Original languageUndefined/Unknown
    Title of host publicationTyöelämän viestintä II, Arbetslivskommunikation II, Workplace Communication II, Kommunikation im Berufsleben II
    EditorsHeidi Hirsto, Mona Enell-Nilsson, Nicole Keng
    PublisherVaasan yliopisto
    Pages25–38
    ISBN (Electronic)978-952-68538-6-4
    Publication statusPublished - 2019
    MoE publication typeA4 Article in a conference publication
    EventVAKKI-symposiumi - VAKKI-symposiumi XXXIX
    Duration: 7 Feb 20198 Feb 2019

    Conference

    ConferenceVAKKI-symposiumi
    Period07/02/1908/02/19

    Keywords

    • Innovation research
    • democratic innovations
    • user-centered development

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