On the Impact of Mixing Responsibilities Between Devs and Ops

Research output: Chapter in Book/Conference proceedingConference contributionScientificpeer-review

28 Citations (Scopus)


Many software engineering organizations around the world are adopting DevOps. One of the goals of DevOps is to foster better collaboration between development and operations personnel, in order to improve organizational efficiency. Since DevOps is lacking a common definition, there are several approaches to adopt it, and organizations largely need to determine how to apply DevOps for themselves. In this paper, we present results from a case study in which a software organization adopts DevOps. The focus of this research is to study the impact of mixing the responsibilities between development and operations engineers. We interviewed 14 employees in the organization during the study, and results indicate several benefits of the chosen approach, such as improved collaboration and trust, and smoother work flow. This comes at the cost of a number of complications, such as new sources for friction among the employees, risk for holistically sub-optimal service configurations, and more.
Original languageUndefined/Unknown
Title of host publicationAgile Processes, in Software Engineering, and Extreme Programming: 17th International Conference, XP 2016
EditorsHelen Sharp, Tracy Hall
ISBN (Electronic)978-3-319-33515-5
ISBN (Print)978-3-319-33514-8
Publication statusPublished - 2016
MoE publication typeA4 Article in a conference publication
EventXP - 17th International Conference, XP 2016
Duration: 24 May 201627 May 2016



Cite this