ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

Mohammad-Ali Latifi; Harry Bouwman; Shahrokh Nikou

doi:10.18690/978-961-286-485-9

ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

Mohammad-Ali Latifi^*, Harry Bouwman, Shahrokh Nikou

^*Corresponding author for this work

Research output: Chapter in Book/Conference proceeding › Conference contribution › Scientific › peer-review

2 Citations (Scopus)

34 Downloads (Pure)

Abstract

Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm’s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm’s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm’s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm’s strategies and the available capabilities while considering contingent factors of firm size and age.

Original language	English
Title of host publication	34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings
Editors	Andreja Pucihar, Mirjana Kljajić Borštnar, Roger Bons, Helen Cripps, Anand Sheombar, Doroteja Vidmar
Place of Publication	University of Maribor
Publisher	University of Maribor, Faculty of Organizational Sciences
Pages	379-392
ISBN (Electronic)	978-961-286-485-9
DOIs	https://doi.org/10.18690/978-961-286-485-9
Publication status	Published - 23 Jun 2021
MoE publication type	A4 Article in a conference publication
Event	34TH BLED ECONFERENCE - Bled, Slovenia Duration: 27 Jun 2021 → 30 Jun 2021 Conference number: 34

Conference

Conference	34TH BLED ECONFERENCE
Abbreviated title	BLED
Country/Territory	Slovenia
City	Bled
Period	27/06/21 → 30/06/21

Keywords

ICT technology innovations
ICT
SMEs
Business model
Business model innovation

Access to Document

10.18690/978-961-286-485-9Licence: Publisher rights policy

Bled_2021_AliFinal published version, 1.02 MBLicence: Publisher rights policy

https://urn.fi/URN:NBN:fi-fe202201148448

Cite this

Latifi, M.-A., Bouwman, H., & Nikou, S. (2021). ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. In A. Pucihar, M. Kljajić Borštnar, R. Bons, H. Cripps, A. Sheombar, & D. Vidmar (Eds.), 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings (pp. 379-392). University of Maribor, Faculty of Organizational Sciences. https://doi.org/10.18690/978-961-286-485-9

Latifi, Mohammad-Ali ; Bouwman, Harry ; Nikou, Shahrokh. / ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. editor / Andreja Pucihar ; Mirjana Kljajić Borštnar ; Roger Bons ; Helen Cripps ; Anand Sheombar ; Doroteja Vidmar. University of Maribor : University of Maribor, Faculty of Organizational Sciences, 2021. pp. 379-392

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title = "ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age",

abstract = "Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm{\textquoteright}s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm{\textquoteright}s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm{\textquoteright}s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm{\textquoteright}s strategies and the available capabilities while considering contingent factors of firm size and age.",

keywords = "ICT technology innovations, ICT, SMEs, Business model, Business model innovation",

author = "Mohammad-Ali Latifi and Harry Bouwman and Shahrokh Nikou",

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doi = "10.18690/978-961-286-485-9",

language = "English",

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editor = "Andreja Pucihar and {Kljaji{\'c} Bor{\v s}tnar}, Mirjana and Roger Bons and Helen Cripps and Anand Sheombar and Doroteja Vidmar",

booktitle = "34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings",

publisher = "University of Maribor, Faculty of Organizational Sciences",

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Latifi, M-A, Bouwman, H & Nikou, S 2021, ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. in A Pucihar, M Kljajić Borštnar, R Bons, H Cripps, A Sheombar & D Vidmar (eds), 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. University of Maribor, Faculty of Organizational Sciences, University of Maribor, pp. 379-392, 34TH BLED ECONFERENCE, Bled, Slovenia, 27/06/21. https://doi.org/10.18690/978-961-286-485-9

ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. / Latifi, Mohammad-Ali; Bouwman, Harry; Nikou, Shahrokh.
34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. ed. / Andreja Pucihar; Mirjana Kljajić Borštnar; Roger Bons; Helen Cripps; Anand Sheombar; Doroteja Vidmar. University of Maribor: University of Maribor, Faculty of Organizational Sciences, 2021. p. 379-392.

Research output: Chapter in Book/Conference proceeding › Conference contribution › Scientific › peer-review

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T1 - ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

AU - Latifi, Mohammad-Ali

AU - Bouwman, Harry

AU - Nikou, Shahrokh

N1 - Conference code: 34

PY - 2021/6/23

Y1 - 2021/6/23

N2 - Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm’s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm’s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm’s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm’s strategies and the available capabilities while considering contingent factors of firm size and age.

AB - Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm’s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm’s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm’s performance. The findings provide guidelines for practitioners to execute informed decisions about the implementation of BMI based on their firm’s strategies and the available capabilities while considering contingent factors of firm size and age.

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KW - ICT

KW - SMEs

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KW - Business model innovation

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BT - 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings

A2 - Pucihar, Andreja

A2 - Kljajić Borštnar, Mirjana

A2 - Bons, Roger

A2 - Cripps, Helen

A2 - Sheombar, Anand

A2 - Vidmar, Doroteja

PB - University of Maribor, Faculty of Organizational Sciences

CY - University of Maribor

T2 - 34TH BLED ECONFERENCE

Y2 - 27 June 2021 through 30 June 2021

ER -

Latifi MA, Bouwman H, Nikou S. ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age. In Pucihar A, Kljajić Borštnar M, Bons R, Cripps H, Sheombar A, Vidmar D, editors, 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 – 30, 2021, Online Conference Proceedings. University of Maribor: University of Maribor, Faculty of Organizational Sciences. 2021. p. 379-392 doi: 10.18690/978-961-286-485-9

ICT-Driven Business Model Innovation in SMEs: The Role of Organizational Capabilities, Firm Size and Age

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