Exploring user experience of learning management system

Ilia Maslov, Shahrokh Nikou, Preben Hansen

    Research output: Contribution to journalArticleScientificpeer-review

    21 Citations (Scopus)


    Purpose – This paper aims to explore the perspectives of university students on the learning management system (LMS) and determine factors that influence user experience and the outcomes of e-learning.
    Design/methodology/approach – This paper employs a mixed-method approach. For qualitative data, 20 semi-structure interviews were conducted. Moreover, for quantitative data, a short survey was developed and distributed among the potential respondents.
    Findings – The results showed that students, particularly in programs where courses are mainly offered online, are dependent on such learning platforms. Moreover, the use of modular object-oriented dynamic learning environment (Moodle) as an application of LMS was rated positively, and e-learning was considered as an effective sustainable learning solution in current conditions.
    Originality/value – The authors have illustrated empirically how the notion of UX of the LMS provides a means of exploring both students’ participation in e-learning and their intention towards using such learning platforms.
    Original languageEnglish
    Pages (from-to)344-363
    JournalInternational journal of information and learning technology
    Issue number4
    Publication statusPublished - 12 Aug 2021
    MoE publication typeA1 Journal article-refereed


    • Computer-assisted learning
    • e-learning
    • Learning Management System
    • Moodle
    • User Experience


    Dive into the research topics of 'Exploring user experience of learning management system'. Together they form a unique fingerprint.

    Cite this