Domestication of smartphones and mobile applications: A quantitative mixed-method study

Mark de Reuver, Shahrokh Nikou, Willem Adriaan Bouwman

    Research output: Contribution to journalArticleScientificpeer-review

    53 Citations (Scopus)


    Smartphones are finding their way into our daily lives. This paper examines the domestication of smartphones by looking at how the way we use mobile applications affects our everyday routines. Data is collected through an innovative quantitative mixed-method approach, combining log data from smartphones and survey (perception) data. We find that there are dimensions of domestication that explain how the use of smartphones affects our daily routines. Contributions are stronger for downloaded applications than for native applications. Especially applications that require interaction with others, such as social media and instant messaging, have a serious impact on our day-to-day routines. As a result, appropriation is core in incorporating smartphones in daily life routines. However, frequency of use and the total number of minutes spent on a given type of application per day affect our everyday routines in different ways. This paper is the first quantitative domestication study that focuses on smartphones rather than feature phones. The theoretical contribution and practical implications are outlined.
    Original languageUndefined/Unknown
    Pages (from-to)347–370
    JournalMobile Media & Communication
    Issue number3
    Publication statusPublished - 2016
    MoE publication typeA1 Journal article-refereed


    • Mobile application
    • Mobile
    • Mobile computing
    • Mobile handset
    • Mobile Paltforms
    • Mobile phones
    • Mobile Services
    • Mobile telecommunications
    • mobile system

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