Cultural and language skills as resources for boundary spanning within the MNC

Wilhelm Barner-Rasmussen, M Ehrnrooth, A Koveshnikov, K Makela

Research output: Contribution to journalArticleScientificpeer-review

123 Citations (Scopus)

Abstract

We examine the role of cultural and language skills as resources for individuals' boundary spanning ability in multinational corporations. Our combined qualitative and quantitative analysis shows that cultural and language skills influence the extent to which individual boundary spanners perform four functions: exchanging, linking, facilitating, and intervening. Boundary spanners with both cultural and language skills perform more functions than those with only cultural skills, and language skills are critical for performing the most demanding functions. Key boundary spanners have properties that potentially make them not only valuable organizational human capital, but also rare and difficult to imitate. Theoretical and practical implications are discussed.
Original languageUndefined/Unknown
Pages (from-to)886–905
Number of pages20
JournalJournal of International Business Studies
Volume45
Issue number7
DOIs
Publication statusPublished - 2014
MoE publication typeA1 Journal article-refereed

Keywords

  • language skills
  • cultural skills
  • multinational corporations (MNCs)
  • language (language design, silent language, translation)
  • Boundary spanners

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