Cancer patients attitudes and experiences of online access to their electronic medical records: A qualitative study

Hanife Rexhepi, Rose-Mharie Åhlfeldt, Åsa Cajander, Isto Huvila

    Research output: Contribution to journalArticleScientificpeer-review

    70 Citations (Scopus)

    Abstract

    Patients access to their online medical records serves as one of the cornerstones in the efforts to increase patient engagement and improve healthcare outcomes. The aim of this article is to provide in-depth understanding of cancer patients attitudes and experiences of online medical records, as well as an increased understanding of the complexities of developing and launching e-Health services. The study result confirms that online access can help patients prepare for doctor visits and to understand their medical issues. In contrast to the fears of many physicians, the study shows that online access to medical records did not generate substantial anxiety, concerns or increased phone calls to the hospital.
    Original languageEnglish
    Pages (from-to)115-124
    Number of pages10
    JournalHealth Informatics Journal
    Volume24
    Issue number2
    DOIs
    Publication statusPublished - 2018
    MoE publication typeA1 Journal article-refereed

    Keywords

    • electronic medical records
    • medical information
    • patient access
    • patient empowerment

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