An Exploratory Smartphone Measurement: Perception vs. Actual Use

Shahrokh Nikou

    Research output: Chapter in Book/Conference proceedingConference contributionScientificpeer-review


    Smartphones have become an integral part of our everyday lives. Having in-depth insights on how people use and deal with the devices, services and applications has increasingly become a necessity for many actors in mobile sector. As such, in the current study, an empirical study regarding the smartphone usage of 88 respondents has been conducted aiming to provide understandings on how smartphones are being used. To do so, a survey-based questionnaire supported by a diary study has been used to collect the log data. The results show there is hardly a correlation between what people use and what they perceive they do. The findings show that the respondents were accurate in assessing only few services, whereas for the majority of services, their assessments were not accurate.
    Original languageUndefined/Unknown
    Title of host publicationProceedings of the 47th Annual Hawaii International Conference on System Sciences (HICSS)
    EditorsRH Sprague
    PublisherIEEE Computer Society Institute of Electrical and Electronic Engineers
    ISBN (Print)978-1-4799-2504-9
    Publication statusPublished - 2014
    MoE publication typeA4 Article in a conference publication
    Eventconference; 2014-01-06; 2014-01-09 - Waikoloa, HI
    Duration: 6 Jan 20149 Jan 2014


    Conferenceconference; 2014-01-06; 2014-01-09


    • Actual Use
    • Diary Study
    • Direct Measurement
    • Mobile Services
    • smartphones

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