A typology of creative consumers in living labs

Seppo Leminen, Anna-Greta Nyström, Mika Westerlund

    Research output: Contribution to journalArticleScientificpeer-review

    38 Citations (Scopus)

    Abstract

    This study explores user innovation in living labs that build on the co-creation of value with users in real-life environments. It focuses on the link between the role mechanisms of user innovators and the innovation outcome. The study introduces a framework based on four types of creative consumers to analyze user roles in 26 living labs in Finland, South Africa, Spain, and Sweden. It contributes to the literature on user innovation by revealing how the role mechanisms affect innovation in living labs. Although users adopt given roles, resulting in incremental innovation, proactive user innovators foster the birth of radical innovation.
    Original languageUndefined/Unknown
    Pages (from-to)6–20
    JournalJournal of Engineering and Technology Management
    Volume37
    Issue number09
    DOIs
    Publication statusPublished - 2015
    MoE publication typeA1 Journal article-refereed

    Keywords

    • LivingLab
    • User innovation
    • Radical innovation
    • Role theory
    • Creative consumer

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