A Multimethod Approach for Measuring Mobile UX

Anette Bengs, Susanne Hägglund, Annika Wiklund-Engblom

Research output: Chapter in Book/Conference proceedingConference contributionScientificpeer-review


A multimethod approach for capturing a broad perspective of user experience (UX) of mobile media content and technology is presented in the current paper. In this research design, a variety of standardized research instruments are implemented and complemented by structured instant recall (SIR) interviews and/or unstructured interviews for targeting in-depth qualities of users’ subjective mobile media experiences as well as usability issues. Methods selected and explored for measuring emotional experiences are described in further detail. The ambition is to create a toolkit of pragmatic evaluation methods, simultaneously targeting both usability and users’ actions, reactions, attitudes and affect of different mobile media content and technology. 

Original languageUndefined/Unknown
Title of host publicationProceedings of the 11th Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2009, Bonn, Germany, September 15-18, 2009.
EditorsReinhard Oppermann, Markus Eisenhauer, Matthias Jarke, Volker Wulf
PublisherACM International Conference Proceeding Series, ACM 2009
ISBN (Print)978-1-60558-281-8
Publication statusPublished - 2009
MoE publication typeA4 Article in a conference publication
EventMobileHCI 09 - Mobile HCI 09
Duration: 15 Sept 200918 Sept 2009


ConferenceMobileHCI 09

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