Keyphrases
Customer Reviews
66%
E-commerce Platform
50%
Customer Journey
33%
Online E-commerce Platform
33%
Machine Learning Models
33%
E-commerce Reviews
33%
Aspect Extraction
33%
Customer Satisfaction
33%
Configurational Approach
33%
RoBERTa Model
33%
Aspect-level Sentiment Classification
33%
Online Reviews
22%
Aspect-based Sentiment Analysis
22%
User Reviews
22%
Final Evaluation
16%
Transformer Model
16%
Shopping Website
16%
Unstructured Text Data
16%
Positive Customers
16%
Analytic Approach
16%
Text Analytics
16%
Natural Language Text
16%
Data Annotation
16%
Customer Data
16%
Neural Computation
16%
Negative Emotions
16%
Fuzzy-set Qualitative Comparative Analysis (fsQCA)
16%
Positive Emotions
16%
Customer Interaction
16%
Natural Language Processing
16%
Electronic Commerce
16%
Manually Annotated Dataset
16%
RoBERTa
16%
Trends over Time
16%
Sentiment Trend
16%
Sentiment Dynamics
16%
Suburban Neighborhoods
16%
Manual Analysis
11%
Natural Language Processing Model
11%
E-commerce Customers
11%
Explicit Aspects
11%
User-generated Content
11%
Customer Feedback
11%
Model Effectiveness
11%
Aspect Level
11%
Implicit Aspect
11%
Real Users
11%
BERT Model
11%
Sentiment Score
11%
Sentiment Classification
8%
Computer Science
Customer Review
100%
Aspect-Based Sentiment Analysis
66%
Customer Satisfaction
58%
Sentiment Analysis
50%
Natural Language Processing
50%
Bidirectional Encoder Representations From Transformers
33%
Machine Learning
33%
Practical Implication
33%
Deep Understanding
33%
Sentiment Classification
25%
Customer Information
16%
Analytic Approach
16%
Text Analytics
16%
Processing Model
16%
User-Generated Content
16%
Customer Feedback
16%
Annotation
16%
Machine Learning Technique
16%
Customer Interaction
16%
Decision-Making
16%
Online Customer
16%
Neural Computation
16%
Learning System
16%
Machine Learning
16%
Social Research
16%
Sentiment Score
11%
Gather Information
11%
Online Platform
8%
Traditional Model
8%
Predictive Performance
8%
Customer Experience
8%
Causal Relationship
8%
