Charlotta Hilli leads the study programme in Higher Education Pedagogy and works as a university lecturer in pedagogy (Åbo Akademi University). Hilli supervises master's and doctoral students in education. 

Hilli's research connects to Didaktik (i.e., teaching, studying and learning) in digital learning environments. She has been involved in developing distance and hybrid teaching practices in higher education, adult, secondary and primary education. She is inspired by Bildung-oriented theories (non-affirmative theory of education, Berliner-didaktik) that identify multi-level relationships for education. Hilli approaches learning spaces with posthuman theories identifying entanglements of human, other-than-human and materialities in education.

Hilli is involved in networks and projects studying generative artificial intelligence in education.