Pocket Democracy – Developing a User-Friendly App for Following Local Politics

A4 Konferenspublikationer

Interna författare/redaktörer

Publikationens författare: Jenny Lindholm, Janne Berg
Redaktörer: Heidi Hirsto, Mona Enell-Nilsson, Nicole Keng
Publiceringsår: 2019
Tidskrift: VAKKI publications
Förläggare: Vaasan yliopisto
Moderpublikationens namn: Työelämän viestintä II, Arbetslivskommunikation II, Workplace Communication II, Kommunikation im Berufsleben II
Seriens namn: VAKKI Publications
Nummer i serien: 10
Artikelns första sida, sidnummer: 25
Artikelns sista sida, sidnummer: 38
eISBN: 978-952-68538-6-4
ISSN: 2242-6841
eISSN: 2242-685X


Democratic innovations have been suggested as one way of increasing public participation in political processes. Civic technology may provide resources for improving transparency, publicity, and accountability in political processes. This paper is about the development of a smartphone application that provides users with information on municipal politics and representatives. We develop the application using a user-centered design approach. Thus, we establish its functions by hearing the end-users and considering their goals in the design process. We conducted three focus groups to find out what features end-users would like to see in an app. Six features were present in all three focus group discussions: receiving information, expressing opinions, creating/answering polls, receiving notifications, following issues and receiving emergency messages.


democratic innovations, Innovation research, user-centered development


Senast uppdaterad 2020-26-09 vid 02:41