What Needs Tell Us about User Experience

A4 Conference proceedings

Internal Authors/Editors

Publication Details

List of Authors: Wiklund-Engblom A, Hassenzahl M, Bengs A, Sperring S
Editors: Gross T, Gulliksen J, Kotzé P, Oestreicher L, Palanque P, Prates RO, Winckler M
Publication year: 2009
Journal: Lecture Notes in Computer Science
Book title: Human-Computer Interaction – INTERACT 2009
Journal acronym: LECT NOTES COMPUT SC
Volume number: 5727
Start page: 666
End page: 669
Number of pages: 4
ISSN: 0302-9743


The present study explores the sources and consequences of fulfilling six fundamental human needs, namely Autonomy, Relatedness, Competence, Stimulation, Influence, and Security, through using interactive products and media. Each need refers to a distinct set of issues, such as according product attributes (e.g., "flexibility") and experiential consequences (e.g., "freedom of choice"). Besides the need-specific content, which helps to characterize and differentiate user experiences, the study reveals the close relation between needs and according product attributes as their mirror images.


Fundamental Needs, Technology and Media Interaction, User Experience

Last updated on 2020-19-02 at 02:44