Pocket Democracy – Developing a User-Friendly App for Following Local Politics

A4 Conference proceedings


Internal Authors/Editors


Publication Details

List of Authors: Jenny Lindholm, Janne Berg
Editors: Heidi Hirsto, Mona Enell-Nilsson, Nicole Keng
Publication year: 2019
Journal: VAKKI publications
Publisher: Vaasan yliopisto
Book title: Työelämän viestintä II, Arbetslivskommunikation II, Workplace Communication II, Kommunikation im Berufsleben II
Title of series: VAKKI Publications
Number in series: 10
Start page: 25
End page: 38
eISBN: 978-952-68538-6-4
ISSN: 2242-6841
eISSN: 2242-685X


Abstract

Democratic innovations have been suggested as one way of increasing public participation in political processes. Civic technology may provide resources for improving transparency, publicity, and accountability in political processes. This paper is about the development of a smartphone application that provides users with information on municipal politics and representatives. We develop the application using a user-centered design approach. Thus, we establish its functions by hearing the end-users and considering their goals in the design process. We conducted three focus groups to find out what features end-users would like to see in an app. Six features were present in all three focus group discussions: receiving information, expressing opinions, creating/answering polls, receiving notifications, following issues and receiving emergency messages.


Keywords

democratic innovations, Innovation research, user-centered development


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Last updated on 2020-26-02 at 05:54